1. Have you had employee turnover in dispatch and Records?

2. Are you getting messages from your new personnel that the system is 'not working'? 

3. Are you getting the information back from the system that you need?  

4. Are you getting the information in a timely manner? 

The SOLUTION to all of these questions is 'TRAINING'! 

The initial training was completed after the installation, but now that those who were trained have transferred to another section, or have left your department, that working knowledge of the system has left your department as well.

To ensure you're getting the information you need, USA Software, Inc. is now offering a 'continued/refresher' training program. This program consists of meeting with the department to assist in determining the training needs, formulating a plan for continued training of your personnel, and utilizing YOUR system in the actual training. The training will take place at your department, thus allowing more than a 'selected few' to attend off site training. Getting this knowledge to as many as possible is a valuable and desired asset to your department.

Would you allow your officers to respond to a call without the proper equipment and training?

This same mindset should and does apply to your Dispatch Center and to your Records Division. As we all know, 'no job is finished until the paper work is completed'. Let USA Software, Inc. assist by providing the re-training your Dispatch and Records personnel require. For those utilizing our Field Reporting software, we can provide re-training for your field officers as well.

To find out more call us at 1-800-872-1931. See for yourself how CrimeFile 2000® for Windows can benefit your agency. You can also contact Ron Perry, your Training Coordinator at (863) 385-2445.