Customer and technical support is available during regular business hours, Monday through Friday. You may contact us by phone, mail or e-mail at the addresses below.

By Phone:
1.954.436.3911

By E-Mail:
sales@usa-software.com
support@usa-software.com

By Mail:
USA Software, Inc.
9900 Stirling Road
Cooper City, FL 33024

Tech Notes:

     General:

          Cannot create a narrative using Office XP/Office 2003
          Changing the default "new narrative" document
          Reattaching narratives
          Uploading files to USA Software FTP
          Importing Windows 2000 or Windows XP registry to Windows 98
          Changing the default zoom level for canned report previews
          Tricoder T-64 Volume Control

     e-Forms:

          Spell Check
          Cannot write to registry error

     Florida Incident Reporting:

          Proper setup of MO fields and Campus Information

     PhotoFile:

          Photos captured with Snappy look like cone heads or snow

     Crystal Reports:

          StringToCode39 or BarcodeC39C error